Arcane Consultants - One Stop For Marketing Solutions

About AMC

Started in 1999, Arcane Marketing Consultants began as a small mystery shopping company in Dubai managed by a dynamic team of experts in the fields of Hotel Management, Chain supply and Automobiles. Soon, their experience, knowledge and efficiency saw AMC’s avenues widen into the businesses of Market Research and Consultancy.

With an impressive list of clientele, AMC now, has become an international marketing services firm, partnering with clients in Dubai and the U. A. E. to build and sustain customer loyalty through customized mystery shopping programmes, data analysis, compliance audits and competitive pricing studies.

Mystery Shopping

Mystery Shopping can prove to be a valuable tool for most businesses. AMC’s extensive database of mystery shopping professionals helps in evaluating customer service for any company that deals with customer satisfaction. These trained anonymous shoppers give detailed information and feedback based on their visits to client locations. Clients can then understand what their employees do well and build on those identified strengths or uncover faults that can be tackled through further focussed training.

Our customized forms and questionnaires provide clients an unbiased opinion of how customers perceive their services and we ensure that the feedback we give complements their management objectives

Market Research and Consultancy

Our Research experts collect, evaluate and analyse information about specific markets, organizations and people, working directly with clients to create detailed surveys that focus on important areas of their business. This helps companies make better business decisions.

We, at AMC, also offer Consultancy to companies for finding dealers and distributors around the world for their specific businesses, be it small or big in nature.

Our aim is to create long-term strategic partnerships with our clients, helping them to meet new challenges in today’s ever-changing business climate.